Account Manager - Event Tech

Account Manager | Event Tech
Southampton (Hybrid - 2-3 days in office)
£45,000-£55,000 + Commission

The Opportunity
Our client sits at the forefront of event technology, powering thousands of events globally with smart, intuitive solutions that deliver real results.
With over a decade of experience, they've built a reputation for combining innovative tech with hands-on support, helping event organisers create seamless, engaging experiences at scale.

In a fast-moving industry, our client stands out for doing more than just providing software - they partner with clients to make events work.
This is not a passive account management role.

This is for someone who can retain, grow, and actively develop high-value client relationships in a fast-moving event tech business.

Following a strong start to the year, driven by industry shifts, mergers, and increased demand, the business is scaling its commercial team and investing heavily in growth across both new business and enterprise accounts.

The Role
You'll take ownership of a portfolio of key clients, with responsibility for renewals, growth, and long-term account development.

• Managing accounts with significant annual spend (£600k+ with £1M+ potential)
• Leading renewals, quarterly reviews, and client strategy conversations
• Driving upsell and expansion opportunities across your portfolio
• Building multi-threaded relationships across client organisations
• Working closely with new business and enterprise teams to support wider growth
• Maintaining a high-touch, proactive communication style (calls, video, in-person - not just email)

What We're Looking For

• Proven experience in account management, client success, or commercial roles
• Strong relationship builder with a commercial mindset
• Someone comfortable with outbound activity and proactive client engagement
• Ability to manage multiple stakeholders and complex client relationships
• A growth mindset - ambitious, coachable, and looking to develop

Industry experience is helpful but not essential - attitude, intelligence, and drive matter more.

We're looking for people who show loyalty and progression, not frequent job-hopping.

What's Important to Know

• This is a high-expectation, high-impact role - not a sit-back account management position
• The business needs strong performers who can contribute quickly
• Hiring decisions are made efficiently - long processes don't work operationally
• You'll be expected to be in the office 2-3 days per week, as collaboration and engagement are key to success

Why Join?

• Be part of a business experiencing strong growth in a busy market
• Clear structure across new business, enterprise, and account management
• Opportunity to work with large global clients (10,000+ employees)
• A team that values proactivity, energy, and commercial thinking
• Real opportunity to grow your career as the business scales

If you're someone who can build relationships, drive revenue, and stay close to your clients, this is a genuinely strong opportunity.

Interested? Let's have a conversation.