Job description

Marketing Executive - Customer Experience ( Event Venue )
Location: Birmingham (B90)
Salary: Up to £35,000 + fabulous benefits

About the Role
We're supporting a well-known organisation in the live events and experiences sector with a confidential search for a Marketing Executive who will help shape how customers engage with their brand before, during, and after their experience.
This role sits within a close-knit marketing operations team that focuses on the end-to-end customer journey - ensuring communications are clear, engaging, and aligned with the wider brand strategy.
You'll take ownership of marketing activity that enhances the customer experience, managing projects, creative briefs, and digital updates that make a real difference to how people connect with the brand.
What You'll Be Doing

Managing day-to-day marketing activity and coordinating projects across digital and print.
Writing and developing engaging customer communications that inform and inspire.
Liaising with internal teams and suppliers to deliver creative assets and marketing collateral.
Supporting digital content updates across web, email, and social channels.
Identifying opportunities to improve the customer journey and reduce common pain points.
Tracking spend, progress, and campaign performance to demonstrate impact.
Working collaboratively within a wider marketing team to improve processes and output.

What We're Looking For
This opportunity is all about mindset and adaptability - not ticking every box.
We'd love to speak with people who:

Have broad, hands-on marketing experience across multiple channels.
Are organised, proactive, and confident managing projects independently.
Have excellent written communication and copywriting skills.
Bring creative thinking and strong attention to detail.
Enjoy collaborating across teams to make ideas happen.
Have an interest in live events, experiences, or customer engagement.

You might currently be a Marketing Executive, Marketing Coordinator, or Campaign Assistant ready for a more autonomous, project-led role where you can see your work come to life.
Why This Role
It's a brilliant opportunity to join a forward-thinking organisation that values initiative and collaboration. You'll work on a variety of projects that shape how audiences experience and interact with a major UK brand.
Recruitment is being managed exclusively and confidentially by Disrupt Talent.
If this sounds like you, please reach out directly to Nicky at Disrupt Talent for a confidential chat.